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Cookies Policy
This Cookies Policy explains how Prima Play Casino uses cookies and similar technologies when you visit or use its website. It describes what these technologies are, why they may be used, the choices available to you, and how they may affect your online experience. This policy should be read together with the website’s Privacy Policy and Terms and Conditions.
Prima Play Casino operates under a licence issued by the Curacao gaming authority. Advanced encryption technology is in place to protect personal and financial information, and the casino participates in a self-exclusion register.
1. What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies are commonly used across the internet and can help websites operate properly, remember preferences and understand how visitors use online services.
Some cookies are placed directly by Prima Play Casino. Other cookies may be placed by service providers or third parties that support website functions, security, analytics, communications or advertising activities. These third parties may process information collected through cookies in accordance with their own privacy notices and applicable requirements.
Cookies may be session cookies or persistent cookies. Session cookies generally expire when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active can vary according to its purpose, your browser settings and the settings applied by the relevant service provider.
The website may also use similar technologies, such as pixels, tags, software development kits, local storage and device-related identifiers. These technologies can perform functions similar to cookies, including remembering settings, measuring activity and helping protect accounts and systems. This policy uses the term “cookies” to cover cookies and similar technologies unless a distinction is needed.
Information that may be collected
Depending on the technology and its purpose, information associated with cookies may include an online identifier, device type, browser type, operating system, approximate location, pages visited, referring website, interaction details and technical error information. Cookies generally do not provide direct access to files stored on your device. They may, however, be linked with other information where this is necessary for website operation, account security or service improvement.
Cookie information does not by itself determine whether gambling is suitable for you. You remain responsible for using the website in accordance with applicable rules, protecting your account and making informed decisions about gambling. If gambling is causing concern, review the responsible gambling information and consider the support and account control options available through the website.
2. How cookies may be used
Prima Play Casino may use cookies for several purposes. The cookies used on a particular page or service may change over time as website features, security measures and technical providers are updated. The categories below describe the general purposes for which cookies may be used.
Strictly necessary cookies
Strictly necessary cookies support the basic operation and security of the website. They may help maintain a session, route traffic, protect forms, identify unusual activity, support account access and remember choices that are essential to providing a requested service. The website may not function correctly if these cookies are disabled, so they may not always be available for complete opt-out through a cookie preference tool.
Functionality cookies
Functionality cookies help the website remember information that affects how it appears or operates. For example, they may remember language, region, display or accessibility preferences. These cookies can make future visits more convenient and help provide a consistent experience. If you decline them, some preferences may need to be selected again during later visits.
Performance and analytics cookies
Performance and analytics cookies may help Prima Play Casino understand how visitors interact with the website. Information may include pages visited, approximate interaction times, navigation paths, device or browser information and errors encountered. This information may be analysed in an aggregated or otherwise controlled form to identify technical issues, improve content and assess how the website is being used.
Security and fraud-prevention technologies
Cookies and similar technologies may be used to support account, payment and platform security, detect automated or suspicious behaviour, prevent misuse and protect the website and its users. These technologies may help identify patterns that require further review. They are an important part of maintaining a safer online environment, although no security measure can guarantee complete protection.
Advertising and marketing cookies
Where enabled and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand which content is relevant and deliver messages across digital channels. Their use may depend on your consent, browser controls, device settings and applicable law. Prima Play Casino does not use cookies to remove your responsibility to make informed choices about gambling or to replace responsible gambling information.
- Remembering selected settings and preferences.
- Maintaining website functionality and user sessions.
- Supporting account, platform and payment security.
- Measuring website performance and identifying technical problems.
- Understanding general website usage and improving services.
- Managing communications, campaigns or advertising where applicable and permitted.
Different cookie categories may work together. For example, a necessary cookie may keep an account session active, while an analytics technology may help identify whether a page is loading correctly. A preference tool may record the choices you make, but this record does not necessarily mean that all optional cookies have been accepted.
3. Your cookie choices and controls
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them, or select individual categories. Your choices may be stored in a cookie so that the preference notice does not appear every time you visit. You can change your choices later by using the available cookie settings link or preference control, where provided.
You can also control cookies through your internet browser. Most browsers allow you to view stored cookies, block some or all cookies, delete existing cookies, or receive a warning before a cookie is saved. Browser controls differ between providers and devices, so you should review the settings or help information for the browser you use.
- Open the settings or preferences menu in your browser.
- Find the privacy, security or cookie controls.
- Choose whether to allow, block or delete cookies.
- Review the result on the website and update your preference if required.
If you block or delete cookies, parts of the website may not operate as intended. You may be signed out, lose saved preferences, need to complete certain steps again, or be unable to access features that require necessary cookies. Disabling analytics or advertising cookies should not normally prevent access to core content, but the effect can vary according to the relevant technology and device.
Some devices also provide controls for advertising identifiers or tracking permissions. These settings may affect how information is used by applications and services on that device. Cookie choices made in one browser or on one device may not automatically apply to another browser or device.
Deleting cookies does not necessarily delete other information that Prima Play Casino or a service provider may lawfully hold. It may also remove the record of your cookie preference, meaning that you could be asked to make a selection again. Where a cookie is required for account protection or a requested service, blocking it may prevent that service from being delivered.
Consent and necessary technologies
Where consent is required, optional cookies will be used only after the relevant choice has been provided. Necessary cookies may continue to operate where they are required to provide a service you have requested, maintain security, comply with a legal obligation or support the basic operation of the website. The categories and controls presented to you may depend on the website version, device and applicable requirements.
4. Third-party services, privacy and updates
Prima Play Casino may use third-party services to support website hosting, security, analytics, customer features, communications or other functions. Those providers may use cookies or similar technologies on the website, subject to the services they provide and the permissions available in your cookie settings. Third-party websites and services may have separate privacy policies and cookie practices. You should review their information before using those services or providing personal information.
Third-party technologies may collect information when you interact with embedded content, links, communication tools or other external services. Prima Play Casino may not control the operation of those external services. A third party may change its technology, cookie duration or processing practices without changing this policy immediately. You should check the relevant provider’s information for further details.
Cookie information may be linked with other information when this is necessary for legitimate website, security, account or service purposes, or where you have provided permission. The handling of personal information is explained in the Prima Play Casino Privacy Policy. That policy provides broader information about collection, use, disclosure, retention, security and privacy rights.
Prima Play Casino may update this Cookies Policy when website features, technologies, service providers or legal requirements change. The updated version will be made available on this page, with the revision date updated where appropriate. You should check this page occasionally so you remain aware of how cookies and similar technologies may be used.
If you have questions about this Cookies Policy or wish to raise a privacy-related concern, use the contact or support options made available on the website. Do not include unnecessary sensitive information in an enquiry. Nothing in this policy limits any rights or protections that may apply to you under Australian law or other applicable requirements.
By continuing to use the website after reviewing the available cookie notice and settings, you acknowledge that cookies may be used in accordance with this policy and your selected preferences. Where consent is required, optional cookies will be used only after the relevant choice has been provided. You may withdraw or change an optional cookie choice at any time using the controls made available on the website or through your browser.